Lessons Learned As Professional Organizer
After eight years as a professional organizer and running a small organizing business, all while moving to three different States as a Navy spouse, I can say I have learned a thing or two.
I started my business in 2010 after a fellow mom asked me to help her with her clutter. In the process of organizing her home, I found an estimate of a local professional organizer and this is how I learned that what I loved to do – organizing – was a professional activity.
Armed with a passion for organizing and a desire to get back to the workforce after 9 years as a stay home mother, I joined the national association, our local chapter, and started to subcontract for local colleagues. In less than a month I was working with clients and a team.
Many of us in this industry, people who love organizing and want to make a difference in our clients’ lives, enter this activity believing all we will do is organize, our “core activity”. But that is nothing further from the truth.
Put your entrepreneur hat on – a love for organizing won’t be enough
As soon as you officially form your business you will realize you need a plan to get the clients that will pay you to do what you love. This means learning new skills like marketing, networking, accounting, managing clients and your time, estimating and managing projects, where to source products and materials, what type of insurance to buy and the list goes on.
The classes gave me the map of what to do, what clients were looking for, the pitfalls and what to watch for. These classes are created by our most experienced colleagues so we, the new ones, don’t have to repeat their mistakes. Joining the local NAPO chapter, gave me a sense of professional community, standards to follow by and human connection. These relationships will last for years and these will be your “peeps”, the colleagues you go to when you have a question or need a helping hand.
Prepare For Longevity
When we are young we believe we will live forever. We don’t know what pains and aches are, we sleep through the night, we are enjoying full health and we don’t have hot flashes. But once age -and what comes with it- starts knocking at your door, you will start reviewing what you can do and what you’re willing to do.
Back in 2014, I was working intensively, around 5-6 days a week and that’s when I started feeling such pain on my joints that I was having a difficult time climbing the stairs of our house. I was only in my early forties but the intense physical demands of our work were starting to hit me.
That was the time I understood I needed to plan for the future if I wanted to do what I love for the long haul.
It’s fair to say that most of us enter this industry through residential organizing, which in most cases means a lot of stepping up and down ladders and climbing stairs, carrying heavy bins and boxes, hauling donation bags for our clients, working in dusty environments and handling an infinite amount of items. All this takes a toll on our bodies if we’re not careful.
If you’re young and new to the industry consider early on how you will protect yourself from the intense physical activity that is part of our work and start paying attention to all other areas and ways you can offer organizing services.
There are many areas of professional organizing that are “softer” like digital, photography, document organizing, as well as teaching, training and consulting for both clients and new professional organizers.
Whether you are going through your first years in business or already hitting the 5-10 years mark, think how you will extend your professional life while making the best of the experience you accumulated so far.
Use All Your Assets – Organizing Is Only One Of Them
When we show up to an organizing appointment our clients might believe that we are solely equipped with organizing skills, however, what I have observed is that our previous professional education, our life experience as well as the life skills and perspectives our culture and religious backgrounds give us, also inform the way we can bring value to our clients.
Here are a couple of examples:
A coaching client of mine is a Seventh-day Adventist and observes the Shabbat. She had to learn to organize herself and her family life around that important weekly event, as well as find clients who were open to working on Sundays but not on Saturdays. Another important observation of hers was that many of her friends from church were struggling to organize themselves around their religious practices and that led her to create a training and a planner.
Take away: if you are religious and observe rituals and practices, and has learned to organize your life around them, there is an entire community of people out there who also needs that information.
The same applies to your previous professional experience. A nurse who worked at a hospital may have great insight into the needs of patients and their family. When someone is undergoing treatment or suffers from a chronic condition, organizing the household, the routines, the medical bills and all related documents can become an overwhelming part of their lives. As a professional organizer, you have the training and experience to bring the help they need as a specialized service.
Create multiple sources of income – online and offline
Back in 2011, when I created my first website all I wanted was to have a place for potential clients to find me but as I started taking training on online marketing, I understood the potential this space held as a possible source of income.
Over the years I have used advertising and affiliate marketing to generate ongoing revenue as well as to offer digital products, online training, and consulting to colleagues around the world.
You may want to continue to work doing hands-on organizing with clients for as long as you can, but that doesn’t exclude the possibility of creating products you can offer online, giving many others the possibility of learning the organizing skills that come so easily to you.
Other ways of creating different sources of income are through the sale of physical products, speaking engagements, becoming an inventor or writing a book (or two!).
We have fabulous colleagues who have expanded their businesses through these channels and they are proof that it’s possible.
Finally, I learned that while our passion for organizing never dies, our passion for our business may fade from time to time. For me, this happened when I felt I had hit a plateau or when I stopped learning new things or applying my skills. As a curious learner, I need the ongoing challenge and stimulation new information and opportunities bring. Know how you will find the food to keep yourself engaged and curious about your work.
So, whatever you do, keep learning, keep engaging and looking for the next chapter. Professional organizing can take you places you never imagined!
I hope this post gives you ideas on how to plan for the long haul of a thriving professional organizing career.